Cookie Policy
At PayPlan, we aim to provide a seamless and positive experience on our websites, including PayPlan and PayPlan Plus. To achieve this, we use cookies—small text files placed on your device by our servers. This policy explains what cookies are, how we use them, and how you can manage them.
What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help us understand how our site is used, including details such as the number of visitors, pages viewed, and time spent on pages. This information enables us to enhance your experience by tailoring content to better meet your interests.
Information We Collect
The following data may be collected through cookies:
- IP address of your device
- Date, time, and duration of your visit
- Names and URLs of the pages accessed
- Browser and operating system details
- Referring website URL
- Internet service provider information
- Specific debt category information (e.g., Persistent debt, Pre-Delinquency) when directed to our site through QR codes or unique URLs
- Lender’s link clicked
We retain this data only as long as necessary for the purpose it was collected and ensure compliance with data protection regulations.
Types of Cookies We Use
- Essential Cookies: Necessary for the basic functionality of our websites, such as remembering your login details and ensuring security.
- Performance Cookies: Help us understand how visitors interact with our websites by collecting data on page visits, session durations, and any errors encountered. These cookies do not collect personal information that could identify individual visitors.
- Analytics Cookies: Provide insights into how users interact with our websites, including which pages are visited and the effectiveness of our content.
- Marketing Cookies: Linked to third-party services such as Twitter, Facebook, and Google. These cookies help deliver tailored advertising based on your browsing behavior and may be used by these third parties for further marketing purposes.
QR Code / Unique URL Tracking
To better understand user interactions and improve our services, we use QR codes and unique URLs that collect the following data:
- Unique ID: Identifies the source of the visit
- Lender’s link clicked
- Specific debt repayment category and relevant advice the user is interested in
This data is categorized under Statistics and Marketing cookies and helps us tailor our content and marketing efforts more effectively.
How to Manage Cookies
Most browsers automatically accept cookies, but you can set your browser options to refuse cookies or delete existing ones. Visit www.allaboutcookies.org for instructions on how to manage cookies based on your browser.
Please note that blocking cookies may affect the functionality of our websites. For a more comprehensive opt-out of Google Analytics tracking across all websites, visit http://tools.google.com/dlpage/gaoptout.
Cookiebot Declaration
To ensure compliance with the EU ePrivacy Directive 2009/136/EC and the General Data Protection Regulation (GDPR), we use Cookiebot, a consent management platform that provides users with the option to consent to or reject cookie tracking.
Cookiebot Declaration
To ensure we give every user the opportunity to consent or deny permission to implement cookie tracking, we use the consent management platform, Cookiebot. Cookiebot is a cookie and online tracking consent solution that complies with the consent and information requirements of the EU ePrivacy Directive 2009/136/EC and the General Data Protection Regulation (GDPR).