Debt Management Plan (DMP)

A Debt Management Plan (DMP) is an informal agreement between you and the companies you owe money to that allows you to repay your debts in reduced payments that are more affordable for you.

How does a DMP work with us?

Before setting up a plan, we’ll help you put together a budget that shows how much you can afford to pay to your debts each month after all your priority payments and living expenses have been covered.

Learn more about how your DMP payment is calculated and what’s taken into account

If a DMP is an option available to you and you choose to go ahead with us, we’ll contact your creditors to explain your situation and let them know the amount you’ll be paying them going forward.

Assessment

You’ll first have an assessment with one of our advisors – we can do this over the phone, on WhatsApp or Live Chat. We’ll create a budget with you to work out how much you can realistically afford to pay towards your plan.

We contact your creditors

If a DMP is an option available for you and you choose to go ahead with it, we’ll contact your creditors to explain your situation and let them know the amount you’ll be paying them through your plan.

One payment to us each month

In a DMP, you’ll make one payment to us each month, and we’ll do the rest. We’ll distribute your payment fairly between the companies you owe money to.

Track your progress

You can send messages, manage your plan, and keep track of your progress online with PayPlan Plus.

Am I eligible for a DMP?

A DMP may be a suitable option for you if:

Note: A DMP is available nationwide, and we can also look to assist clients who are now residing abroad and have debts from the UK.

You have a regular income

This includes wages, benefits or pension income.

You don’t want your name to appear on a public register

As this is an informal arrangement, you can keep your arrangement private if you wish.

You owe money to multiple creditors

Instead of making separate payments, you’ll make one monthly payment to cover all your debts.

Benefits of a DMP

Benefits of a DMP with us

  • One affordable monthly payment
    We’ll work with your budget to create a realistic payment plan that fits your financial situation and is sustainable long-term. You only have to make one payment to us rather than individual payments for all the accounts you owe, simplifying the process of paying back your debts.
  • Free plan
    There are no hidden fees – our DMPs are 100% free. Other third-party organisations offer DMPs, but they may charge, so make sure you look into that before committing.
  • Possibility to freeze interest and charges
    While we can’t guarantee it in every case, we’ll negotiate with your creditors to try and stop further interest and charges from being added to your debts. This can help you pay off your balance faster

Restrictions with a DMP

Things to consider

  • Your DMP will only be completed once all your debts (including interest and charges) are paid off.
  • Since a DMP is informal, creditors can still take legal action if they choose. It’s not common, but if this happens, let us know so we can support you.
  • Your credit rating will be affected because you’re not maintaining the original repayments

What debts can be included in a DMP?

A DMP covers most unsecured debts, like:

There’s no limit to how much debt or how many accounts you can include in a DMP, and it covers most unsecured debts, like:

  • Personal loans
  • Overdrafts
  • Credit cards
  • Catalogues
  • Water bills

DMPs don’t include priority debts

Priority debts are debts that have been secured property or other assets, as well as utility bills or council tax.

  • Mortgages
  • Car Hire Purchase
  • Current Utility Bills
  • Secured Loans/Second Charges

They will need to be paid outside of the plan, and we’ll help you manage them in your budget.

Why Choose Us?

We provide confidential debt advice to help you understand your options. Our advisors will listen to your situation, explain things clearly and help you decide what to do next.

  • 100,000 People given free, confidential debt advice last year
  • Zero fees We don’t charge any fees for setting up or managing your DMP
  • 100% Of the money you pay goes towards repaying your debts

Don’t just take our word for it

We’ve helped thousands of people become debt-free. Read real reviews from people like you who’ve trusted us to help them find a solution.

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise…

Joyce

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

Kim

Staff are extremely helpful and considerate and are prepared to listen not judge

Susan

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

Michael

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and…

Pauline

Easy to manage, understanding staff that want to support and help you.

Amanda

I have received excellent service re my debt plan

Elizabeth

Payplan are a really helpful & friendly service for people that can’t see an end to their finance situation. Would highly reccomend to people in the same situation as I…

Lynn

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments).…

Matthew

You can also check out reviews clients have left us on Trustpilot and Google.

Please note: Everyone’s situation is unique, and the support we provide will depend on individual circumstances.

Frequently asked questions

We’ve put together a list of frequently asked questions about DMPs and we hope your query can be answered here.

Read more FAQs →

Why do I have to change my bank account?
If you have a current account with a company you owe money to, you will be required to open a new bank account. This is not only the case with a DMP but you should change your bank account if you are going to make reduced payments to a company that you also bank with. Banks have the “Right to Offset” so any money in your current account could be used to pay another debt with the bank.
Will I have to live on a tight budget during my Debt Management Plan (DMP)?

To enter into and maintain a successful Debt Management Plan you will need to live within a budget, however this is discussed with you openly. PayPlan are required to submit your income and expenditure details to your creditors.

Remember that when we’re negotiating your DMP, it is in your interest if we can show your creditors you are prepared to stick to a realistic budget to help repay your debts.

Will I have to tell my partner about the Debt Management Plan (DMP)?

We offer an absolutely confidential service from start to finish, so PayPlan will never force you to tell your partner about your debt situation, although support is available if you wish to tell them.

A DMP doesn’t usually affect your partner’s credit rating, but if you have a financial association, such as shared debts or guarantor debts, then it could do.

Whenever we contact a client we take great care to avoid divulging the nature of our call to anyone but the client.

Which debts are included in a Debt Management Plan (DMP)?

DMP will only help you make reduced payments to your unsecured creditors, therefore the debts that can be included are:

  • Personal loans (loans taken to purchase cars are fine but Hire Purchase (HP) agreements cannot be included as they are secured against the item being purchased)
  • Credit cards
  • Store cards
  • Catalogues
  • Overdrafts

Secured debts can’t be included in DMPs because any payments on secured debts that aren’t met in full, can lead to the goods being repossessed. This website provides details on house repossession and car repossession, which are all consequences of not maintaining mortgage or hire purchase payments.

Is my home at risk if I enter into a Debt Management Plan (DMP)?
A Debt Management Plan is an informal arrangement which is not legally binding and although having a DMP could reduce the chance that the property would be at risk, there is a chance a creditor could take legal action such as securing a charging order on the property. This would secure the debt and a creditor could force the sale of the property at any point during a debt management.

Let’s make your debt more affordable

You’re just two steps away from taking back control of your finances and freeing up more money for you and your family.

Getting advice has no impact on your credit score.

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

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Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

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