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LR Christmas dinner

 

Like most people, we’re taking a bit of a break over the festive season, so our opening hours are changing slightly.

If you’re a new client and you need debt help, check out below when our Helpline is open.

If you’re an existing PayPlan client (or already in the process of setting up a debt plan with us), scroll down to find the opening days and times for the relevant department.

But don’t forget that our online account management service www.payplanplus.com is always available 24/7 for existing PayPlan clients – even when we’re not**.

When is PayPlan’s Helpline open?

0800 316 1833

  • Up to Tues 22 Dec: Normal opening hours (Mon to Fri 8am-8pm, Sat 9am-3pm)
  • Wed 23 Dec: OPEN 8am-1pm
  • Thurs 24 Dec: OPEN 9am-5pm
  • Fri 25 – Mon 28 Dec: CLOSED
  • Tues 29 – Thurs 31 Dec: OPEN 9am-5pm
  • Fri 01 – Sun 03 Jan: CLOSED
  • From Mon 04 Jan onwards: Normal opening hours (Mon to Fri 8am-8pm, Sat 9am-3pm)

When is PayPlan’s DMP department open?

0844 855 2163*

  • Up to Tues 22 Dec: Normal opening hours (8am-8pm Monday-Friday, 9am-1pm on Saturdays)
  • Wed 23 Dec: OPEN 8am-4pm
  • Thur 24 – Sun 27 Dec: CLOSED
  • Mon 28 – Wed 30 Dec: OPEN 9am-1pm
  • Thur 31 Dec and Fri 01 Jan: CLOSED
  • Sat 02 Jan: OPEN 9am-1pm
  • Sun 03 Jan: CLOSED
  • From Mon 04 Jan onwards: Normal opening hours: (8am-8pm Monday-Friday, 9am-1pm on Saturdays)

When is PayPlan Partnership’s IVA department open?

0844 855 2171*

  • Up to Tues 22 Dec: Normal opening hours (9am-5pm Monday to Friday)
  • Wed 23 Dec: OPEN 9am-1.30pm
  • Thur 24 Dec – Sun 03 Jan: CLOSED
  • From Mon 04 Jan onwards: Normal opening hours (9am-5pm Monday to Friday)

When is Payplan Bespoke Solutions’ Self-Employed IVA department open?

0844 855 2167*

  • Up to Tues 22 Dec: Normal opening hours (9am-5pm Monday to Friday)
  • Wed 23 Dec: OPEN 9am-1pm
  • Thur 24 Dec – Sun 03 Jan: CLOSED
  • From Mon 04 Jan onwards: Normal opening hours (9am-5pm Monday to Friday)

When is PayPlan Scotland’s Trust Deeds department open?

0844 209 2796*

  • Up to Tues 22 Dec: Normal opening hours (9am-5pm Monday to Friday)
  • Wed 23 Dec: OPEN 9am-1pm
  • Thur 24 Dec – Sun 03 Jan: CLOSED
  • From Mon 04 Jan onwards: Normal opening hours (9am-5pm Monday to Friday)

 

*Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge.

**Sorry, but PayPlan Plus is not currently available for PayPlan Scotland (Trust Deeds) clients.