PayPlan named ‘Debt Advice Provider of the Year’ for third year in a row
We celebrated a hat-trick of award wins after being named ‘Debt Advice Provider of the Year’ for the third consecutive year at Credit Strategy’s prestigious Vulnerability Awareness Gala.With 65% of our clients starting their journey online, and 93% of those…
PayPlan becomes Trauma Research UK’s first referral partner
PayPlan, one of the UK’s largest free debt advice providers, has committed its support to Trauma Research UK after becoming its first referral partner.Trauma Research UK is a national charity dedicated to making a difference, providing support and recovery programmes…
PayPlan finalists in three categories at Vulnerability Awareness Gala Awards
We’re excited to announce that we’ve been named finalists across three categories at this year’s Vulnerability Awareness Gala Awards.The shortlist is for:‘Debt Advice Provider of the Year’ in the Collections and Customer Service Awards (CCS)‘Best Vulnerable Customer Support Team’ in…
PayPlan survey results show lives are on hold due to rising living costs
Four in five people have said they’re suffering with their mental health due to the cost-of-living crisis, our latest survey has revealed. Results from our recent impact survey highlighted that 79% of respondents also felt increasingly isolated because of the…
Client story: Fraud victim Harry encourages others to reach out for support
As part of Debt Awareness Week, we caught up with Harry, a former PayPlan client. Harry finished his Debt Management Plan (DMP) with us last year and wanted to share his experience with others to encourage them to reach out…
Client story: Ellie hopes to help others struggling with bipolar disorder and their debts
How to protect yourself against a mortgage rate rise
We’ve put together some information on how you can protect yourself against rises in mortgage rates. The first thing to check is what type of mortgage you’re on (if you don’t know this already). The effect of an interest rate…
Council tax – what support is out there and where to find it
Millions of households are expected to face an increase in their council tax bill from April.As reported by the BBC[1], the County Councils Network (CCN) found three-quarters of English councils with social care duties that have published budget details are…
The importance of cyber security awareness and steps you can take to protect yourself online
As people try to get to grips with the cost-of-living crisis, there’s been a noticeable rise in cyber security threats taking place online. As part of Safer Internet Day (February 7), we’ve put some tips together to help you understand…
PayPlan supports Time to Talk Day, the nation’s biggest mental health campaign
Time to Talk Day is quickly approaching and there are plenty of ways to get involved and raise awareness of support for mental health-related problems including the impact debt can have and how best to support people struggling with both…
PayPlan continues work with Plain Numbers as three more staff members become practitioners
PayPlan continues to act on its commitment to improving its services for customers with low numeracy levels after a second wave of staff became Plain Numbers practitioners.Plain Numbers help firms support their customers by presenting numbers and data in a…
Get your finances back on track in 2023
Whether you’ve got debts to pay off or want to begin putting any spare cash aside each month, we’ve put some tips together to help you on the road to your financial goal in 2023.A New Year’s resolution can often…
Fears over debt as people could turn to loan sharks to cover Christmas
What is Debt Awareness Week and how can you get help?
Debt Awareness Week is an annual campaign that aims to encourage people to speak up and seek advice quickly to ensure their debt problems don’t spiral out of control.When is Debt Awareness Week? In 2021, Debt Awareness Week takes place between…
Top financial tips for self-employed workers
The recent budget announcement was highly anticipated by millions up and down the country, including self-employed workers who found out that the Self-employed Income Support Scheme (SEISS) would remain in place and provide two further grants to help cover average…
What could the 2021 budget mean for your finances?
The Chancellor announced the budget on 3rd March 2021 to outline the Government’s financial plan for the coming year and beyond.The announcement was highly anticipated by millions up and down the country, including workers, businesses and low-income households negatively affected…
Tackle the financial third wheel this Valentine’s Day
Valentine’s Day is approaching and although celebrations will be a little different this year, it’s an opportunity to reflect and be with the one you love. For some, there is a third wheel getting in the way of a healthy…
Financial Wellbeing hub launched
PayPlan launches Financial Wellbeing hubDebt is a major problem in the UK. The effects of Coronavirus over the past 12 months has caused more people to fall behind on repayments and require support with managing their money and mental health.…
How to beat Blue Monday in 5 steps
What is Blue Monday?Blue Monday is said to be the most depressing day of the year. But, spoiler alert, it is nothing more than a 16-year old marketing idea that has gone viral every year since it was made up.…