Welcome to PayPlan’s debt advice blog!
Our blog covers the latest news at PayPlan, tips to help you save money, our latest press releases, expert insight and everything in between.
News and Stories
18 May 2023
PayPlan CEO Rachel Duffey features on Credit 500 Index
News and Stories
16 May 2023
Mental Health Awareness Week 2023
Everyone experiences anxiety at some point in their life.Whether it’s a student feeling nervous about exams, a couple as they stand at the altar or someone that’s struggling to pay their utility bills, anxiety comes in all shapes and sizes.However,…
News and Stories
27 Apr 2023
First round of Cost of Living Payments – are you eligible?
From today until 17th May, millions of households across the UK will be receiving the £301 first round of Cost-of-Living payments.Following the initial £650 payment received by more than eight million people last year, the Government are providing a further…
News and Stories
26 Apr 2023
Stop Food Waste Day – 26 April
Starting in the USA in 2017, Stop Food Waste Day is now recognised all over the world and this year, it’s taking place on Wednesday 26 April.The factsAccording to The Felix Project, a London-based food redistribution charity, the UK wastes…
News and Stories
24 Apr 2023
National Stalking Awareness Week
To mark National Stalking Awareness Week, taking place 24-28 April, we’re highlighting how people can exploit digital channels to stalk and control others and the signs to look out for.What is cyberstalking?Most of us will be aware of stalking and…
News and Stories
21 Apr 2023
Stress Awareness Month
Stress Awareness Month takes place across April every year, with anxiety being the theme for 2023. It was created in 1992 to raise awareness about the causes and remedies for stress as a whole and, in turn, attempt to remove…
Money Management
21 Apr 2023
Rising interest rates – what does it mean?
Industry News
22 Mar 2023
PayPlan survey results show lives are on hold due to rising living costs
Four in five people have said they’re suffering with their mental health due to the cost-of-living crisis, our latest survey has revealed. Results from our recent impact survey highlighted that 79% of respondents also felt increasingly isolated because of the…
Client Stories
22 Mar 2023
Client story: Fraud victim Harry encourages others to reach out for support
As part of Debt Awareness Week, we caught up with Harry, a former PayPlan client. Harry finished his Debt Management Plan (DMP) with us last year and wanted to share his experience with others to encourage them to reach out…
Client Stories
22 Mar 2023
Client story: Ellie hopes to help others struggling with bipolar disorder and their debts
In our latest case study, we caught up with our client Ellie, who wanted to share her story in order to help other people who were struggling with bipolar disorder and their debts, to encourage them to reach out to…
Industry News
8 Mar 2023
PayPlan becomes first debt advice provider to introduce British Sign Language video interpreting service
We've teamed up with British Sign Language (BSL) Video Interpreting Service, SignVideo, to improve accessibility to our customers across the UK, becoming the first UK debt advice company to provide access to this service.
News and Stories
20 Feb 2023
How to protect yourself against a mortgage rate rise
We’ve put together some information on how you can protect yourself against rises in mortgage rates. The first thing to check is what type of mortgage you’re on (if you don’t know this already). The effect of an interest rate…
News and Stories
20 Feb 2023
Council tax – what support is out there and where to find it
Millions of households are expected to face an increase in their council tax bill from April.As reported by the BBC[1], the County Councils Network (CCN) found three-quarters of English councils with social care duties that have published budget details are…
News and Stories
7 Feb 2023
The importance of cyber security awareness and steps you can take to protect yourself online
Industry News
25 Jan 2023
PayPlan first debt advice provider to achieve certification celebrating commitment to supporting vulnerable consumers
PayPlan has become the first debt advice provider in the UK to achieve the Inclusive Service Kitemark™ for providing an inclusive and flexible service that benefits all consumers, regardless of their personal circumstances.
Client Stories
19 Jan 2023
PayPlan and the National Bereavement Service: a client case study
This blog tells the story of a customer's experience getting support from PayPlan and the National Bereavement Service and how the two organisations helped them move forward following a bereavement.
News and Stories
13 Jan 2023
PayPlan supports Time to Talk Day, the nation’s biggest mental health campaign
Time to Talk Day is quickly approaching and there are plenty of ways to get involved and raise awareness of support for mental health-related problems including the impact debt can have and how best to support people struggling with both…
News and Stories
9 Jan 2023
PayPlan continues work with Plain Numbers as three more staff members become practitioners
PayPlan continues to act on its commitment to improving its services for customers with low numeracy levels after a second wave of staff became Plain Numbers practitioners.Plain Numbers help firms support their customers by presenting numbers and data in a…
News and Stories
15 Dec 2022
Get your finances back on track in 2023
Whether you’ve got debts to pay off or want to begin putting any spare cash aside each month, we’ve put some tips together to help you on the road to your financial goal in 2023.A New Year’s resolution can often…
News and Stories
15 Dec 2022
Fears over debt as people could turn to loan sharks to cover Christmas
Experts have warned that unscrupulous lenders could try to cash in on the festive period as households struggle to cope with rising food, fuel and energy bills.Loan sharks are targeting vulnerable people seeking credit and trapping them into a cycle…