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Deafblind Awareness Week 2023


Deafblindness is the combination of sight and hearing loss. It’s a disability in its own right, and over 400,000 people in the UK are affected.

Most people with deafblindness aren’t entirely deaf or blind, and everyone’s experience is unique.

The impact of deafblindness can make accessing information, communicating and day-to-day activities much more difficult.

What’s happening this Deafblind Awareness Week?


Deafblind Awareness Week is held annually in the last week of June to celebrate Helen Keller and her accomplishments as a deafblind woman. Deafblind UK aim to continue to inspire, educate and raise awareness of those who are deafblind.

This year, the theme is ‘Tune In’. Deafblind UK encourages everyone to tune into their sight and hearing, looking for changes or signs of deterioration in themselves and others.

What additional support can I get?


If you, or someone you know, suffers from deafblindness, visit www.deafblind.org.uk/get-support for useful information and guidance.

We understand that seeking advice and support to help manage your debts can be overwhelming, especially when you have additional needs.

Earlier this year, we teamed up with British Sign Language (BSL) Video Interpreting Service to offer SignVideo as a communication channel. Using SignVideo, you can access debt advice with the help of a BSL interpreter directly through our website.

It’s important that debt advice is free and accessible for everyone. Our advisors receive dedicated training, and our specialist vulnerable client team are on hand to provide additional support. From sending documents in accessible formats, such as Braille or large print, to SignVideo and live chat – we’re here to support you.

If you’re struggling with debts, call us on 0800 072 1206. We’re open from 8am – 8pm Monday to Friday, and 9am – 3pm on Saturdays. Alternatively, you can visit our www.payplan.com/debtadvice to speak to us via live chat or for more information.