Dawn’s Story
Four years ago I had amassed debts amounting to £28,000 due to credit cards and loans. I was receiving phone calls and letters all the time demanding money that quite frankly I didn’t have. I came across Payplan through a forum board I went on – iVillage.co.uk – and decided to give you a call. I received a call from one of your workers and as soon as I started to talk to him I burst out crying, I felt so ashamed that I had let myself get in this position but he was brilliant and reassured me that I wasn’t alone – there were thousands out there in the same boat. He didn’t stand in judgement of me and did everything he could to keep reassuring me.After all the formalities had been gone through, it was decided I would take out a DMP, I then worked out a budget plan that I could afford and although some months I struggled I never missed a payment – and every time my personal situation changed my monthly payment increased meaning I was paying the debts off quicker. It was fantastic, the letters and phone calls stopped. And if I did receive any letters I just sent them to my account managers who dealt with them for me.I am now nearing the end of my DMP – I have 4 payments left (depending on interest/charges etc) and it feels so good. I am so proud of myself – I have paid it all off with no help from family or even my husband. They’re all so proud of me too.I am now not ashamed to admit I got into trouble and will recommend Payplan to anybody. It is the best thing I ever did and since Payplan took up my cause I can honestly say I started to sleep better at nights just knowing that the letters and phone calls had stopped.
Comments 7
It’s great that Dawn has go this far. I wonder, how long has this taken? Also I note that she says “I have 4 payments left (depending on interest/charges etc) and it feels so good”: so presumably her interest and charges were not frozen as they would be in an IVA. Why wasn’t a five year IVA possible in this case?
As I am sure you are aware Andrew, not all creditors will freeze interest and charges and this is the same for any company offering DMP’s.
I assume we work differently to you at Cleardebt, we assess each client on a case by case basis and present to them the solutions that they have. In this particular case a DMP was the best solution due to personal circumstances.
Andrew – I started my DMP October 2007 so it’s taken me four years.
Hi Gemma, just for the avoidance of doubt, we assess every client individually, of course, and give appropriate advice on a case by case basis.
Dawn, I think that’s brilliant.
Dawns Story:It’s a really good news story about a client (Dawn) who has managed to repay most of her £28,000 debt in four years (and will probably succeed in paying off the lot in 52 months, or thereabouts).
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