News and Stories
7 Dec 2023
News and Stories
9 Nov 2023
Do one thing for Talk Money Week 2023
Talk Money Week is well underway, and we hope everyone is opening up and discussing finances in a healthier manner.Every year, Talk Money Week focuses on a different theme, and for 2023, the main focus is “Do one thing”.What is…
News and Stories
3 Nov 2023
Understanding economic abuse – why your voice matters this Talk Money Week
What is economic abuse?For Talk Money Week 2023, we’re teaming up with Broxtowe Women’s Project to raise awareness of economic abuse and the support available for victims.Economic abuse is a form of domestic abuse that involves a pattern of controlling,…
News and Stories
1 Nov 2023
PayPlan enhances customer support with on-demand interpreting service
We’re taking our customer support to a new level by partnering with LanguageLine Solutions, to offer real-time interpreting in up to 240 different languages.In line with our commitment to our Consumer Duty responsibilities, the partnership with LanguageLine will ensure that…
News and Stories
28 Sep 2023
PayPlan becomes Trauma Research UK’s first referral partner
PayPlan, one of the UK’s largest free debt advice providers, has committed its support to Trauma Research UK after becoming its first referral partner.Trauma Research UK is a national charity dedicated to making a difference, providing support and recovery programmes…
News and Stories
21 Sep 2023
PayPlan manager championed by Trauma Research UK
PayPlan’s Vulnerability Champion, Natalie Sentance, has been presented with an award as recognition for her work at Trauma Research UK.Natalie is one of 13 mentors across the country for Trauma Research UK, which supports individuals who have experienced trauma.Natalie received…
News and Stories
15 Sep 2023
Working together with NADP
News and Stories
21 Jul 2023
Finalists at the Consumer Credit Awards
We are so excited to announce PayPlan are finalists in two categories at the Consumer Credit Awards 2023. The two categories are;Treating customers fairly champion Best financial support provider The Consumer Credit Awards are run by Smart Money People, the UK’s dedicated…
News and Stories
19 Jul 2023
GamCare Partnership with PayPlan
In August 2021, PayPlan launched a referral partnership with GamCare to help people that are struggling with debt to be able to access free debt advice. We started this project in Leeds and after a successful pilot, now all GamCare…
News and Stories
12 Jul 2023
Reflecting on World Wellbeing Week
Reflecting on World Wellbeing WeekIn June, we celebrated World Wellbeing Week. The week-long event reminds people worldwide to pause and take a moment to prioritise their mental, physical, emotional, social, financial, and occupational wellbeing. Each of these factors are a…
News and Stories
12 Jul 2023
From 19th to 25th June, Mencap are hosting Learning Disability Week.
From 19th to 25th June, Mencap are hosting Learning Disability Week.Learning Disability Week highlights the amazing achievements of the 1.5 million people in the UK diagnosed with a learning disability. This year, Mencap are busting the myths associated with learning…
News and Stories
18 May 2023
PayPlan CEO Rachel Duffey features on Credit 500 Index
We are pleased to announce our CEO, Rachel Duffey has been named on Credit Strategy’s Credit 500 list for a successive year – earning a place among the most influential people in consumer and commercial credit in 2023.From joining PayPlan 22…
News and Stories
16 May 2023
Mental Health Awareness Week 2023
Everyone experiences anxiety at some point in their life.Whether it’s a student feeling nervous about exams, a couple as they stand at the altar or someone that’s struggling to pay their utility bills, anxiety comes in all shapes and sizes.However,…
News and Stories
27 Apr 2023
First round of Cost of Living Payments – are you eligible?
News and Stories
26 Apr 2023
Stop Food Waste Day – 26 April
Starting in the USA in 2017, Stop Food Waste Day is now recognised all over the world and this year, it’s taking place on Wednesday 26 April.The factsAccording to The Felix Project, a London-based food redistribution charity, the UK wastes…
News and Stories
24 Apr 2023
National Stalking Awareness Week
To mark National Stalking Awareness Week, taking place 24-28 April, we’re highlighting how people can exploit digital channels to stalk and control others and the signs to look out for.What is cyberstalking?Most of us will be aware of stalking and…
News and Stories
21 Apr 2023
Stress Awareness Month
Stress Awareness Month takes place across April every year, with anxiety being the theme for 2023. It was created in 1992 to raise awareness about the causes and remedies for stress as a whole and, in turn, attempt to remove…
Industry News
22 Mar 2023
PayPlan survey results show lives are on hold due to rising living costs
Four in five people have said they’re suffering with their mental health due to the cost-of-living crisis, our latest survey has revealed. Results from our recent impact survey highlighted that 79% of respondents also felt increasingly isolated because of the…
News and Stories
20 Feb 2023
How to protect yourself against a mortgage rate rise
We’ve put together some information on how you can protect yourself against rises in mortgage rates. The first thing to check is what type of mortgage you’re on (if you don’t know this already). The effect of an interest rate…
News and Stories
20 Feb 2023
Council tax – what support is out there and where to find it
Millions of households are expected to face an increase in their council tax bill from April.As reported by the BBC[1], the County Councils Network (CCN) found three-quarters of English councils with social care duties that have published budget details are…