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Industry News 4 Aug 2020

Mental Health – PayPlan supports calls to improve access to debt advice

Nearly half of people in problem debt have a mental health problem. Yet, symptoms of many mental health problems like difficulty communicating, impaired clarify of thought and reduced concentration, can make it difficult for people to engage with debt advice.Every…

Industry News 17 Jul 2020

PayPlan and Longhurst Group help improve economic resilience

PayPlan and leading housing provider, Longhurst Group, have partnered to support customers in financial difficulty to improve their economic resilience. PayPlan’s specialist advisers help over 100,000 people every year with confidential advice and personalised debt solutions. As part of its commissioned…

Industry News 14 Jul 2020

PayPlan and Santander raise awareness of domestic abuse

Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…

Industry News 22 May 2020

PayPlan responds to the FCA’s mortgage payment holiday announcement

In response to the FCA’s announced proposals to extend the scope of mortgage payment holidays, Rachel Duffey, CEO of PayPlan, commented:“The additional support being proposed for customers struggling with their mortgage payments is very welcome. We echo the FCA’s view that where…

Industry News 29 Apr 2020

PayPlan Nominated for Best Financial Support Provider

The team at PayPlan are delighted to share their nomination for Best Financial Support Provider at the 2020 Consumer Credit Awards.This award highlights all the hard work that goes in behind the scenes in helping people towards a debt free…

Industry News 8 Apr 2020

Warning issued over loan sharks during Covid-19 pandemic

People suffering financially due to the Covid-19 pandemic are being urged to avoid loan sharks who cause profound misery and stress to their victims. Loan sharks are unregulated, often give cash loans without any paperwork and charge extortionate interest rates.

Industry News 26 Mar 2020

Can I still Get Debt Advice During the Coronavirus Pandemic?

The Prime Minister recently announced a UK lockdown, which means people are being told to stay home and certain businesses have had to close as a result. This has affected millions of people in varying degrees of employment. The Chancellor…

Industry News 31 Jan 2020

Payday Loans: are there any alternatives?

The wrong way to use a payday loan Many people have a negative perception of payday loans and lenders, and this is largely due to the amount of horror stories that have emerged about them over the years. Most of…

Industry News 14 Jan 2020

Buy Now, Pay For it Later

We’re stepping up to warn of the threat that Buy Now Pay Later (BNPL) schemes pose to consumers. Companies such as Klarna, Laybuy and Clearpay allow consumers to make online purchases and spread the cost through instalments over an agreed…

Industry News 9 Oct 2019

What is a Challenger Bank?

Challenger banks are typically small banks aiming to challenge the longer-established bigger banks, such as the ‘big four’ (Barclays, HSBC, Lloyds Banking Group, and The Royal Bank of Scotland Group). Examples of challenger banks include Monzo, Starling and Tandem, but…

Industry News 29 Oct 2018

Why guarantor loans can land you in debt

Due to the recent collapse of Wonga, payday loans have been all over the news lately. With such bad press, people are beginning to search for other means of quick and easy credit, one of which is the guarantor loan.* A…

Industry News 18 Oct 2018

Are Payday Loans Becoming a Thing of the Past?

The recent collapse of Wonga has been ugly and well-publicised. The payday lender had a less than favourable reputation, and was seen by many as a business model that preyed on people who were either desperate or didn’t understand what…

Industry News 12 Jun 2018

Welsh Government set to abolish Council Tax Imprisonment

PayPlan’s reaction to Welsh Government abolishment of council taxAlistair Chisholm, head of advice sector policy and partnerships at PayPlan, wrote an industry report ‘I can’t believe we still do that: council tax report’ in November 2017.  The report, a joint…